Tile & natural stone installation


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Before the installation process

When it comes to preparing for your ceramic tile installation, we want you to know all about the steps to take and the issues to consider. That way, installation day is a positive experience and the first of many days of enjoying your beautiful tile.

As with any flooring project, tile or natural stone flooring installation is considered a construction project. When preparing your home, be advised that there is the potential for noise, dust, and material odors. Our installers will do their best to contain any dust and debris created during the installation process.

Once our facility receives your new flooring from the manufacturer, our installation manager will call you to schedule an appointment for the installation of your new tile.

During the ordering process a Forever Floor & Tile Consultant will have discussed the installation process, including the layout of your new floor, and the removal of your existing floor, if needed. The following tips are also recommended to ensure the installation process runs smooth and efficiently:
* Please note that your access to the space will be limited during the installation, and you may also be asked to refrain from using the space for a period of time after the installation.

  • Although not always possible, we recommend that someone be home when the installers first arrive. This allows the installers to review the materials with you and address any questions regarding placement, patterns or furniture. Our installers may also ask where they can set up the wet saw and make cuts.

  • If you’re remodeling more than your floor, all other construction projects should be completed

  • Ensure that your homes HVAC unit is operational before, during, and after installation but may be turned off during removal of the existing flooring

  • Remove all small personal items, electronics, collectibles, and breakables from the tops of furniture, inside china cabinets and from closets where the new flooring will be installed

  • If you prefer to remove your existing floor covering or move the furniture, please do it at least one day prior to installation to allow for cleanup and floor preparation. Ensure that the subfloor is clean, smooth and prepared to receive new flooring

  • Plastic may be used to contain dust, cover delicate items and protect furniture

After reviewing the specifics with you, the installers will move furniture and remove the old flooring material as proposed. Then, the transformation begins!

Special considerations:

On occasion, our installers may discover unforeseen issues or subfloor damage once the existing flooring is removed. In such cases, we will review any issues that may require work or repairs to be done. If any additional charges are required, we will submit them to you for approval.

When your new floor is installed, there’s always the possibility that the doors, especially closet, basement and bedroom doors, may not clear the new floor and swing free.

Some installers will remove doors in order to install the new floor and re-hang them if possible. Interior doors may be trimmed at an additional cost. For certain door types, you may need to arrange for a qualified carpenter to provide this service after the installation of your new floor.

It is possible that painted baseboards, woodwork and paint will need retouching after the installation is complete. This is the homeowner’s responsibility.

IMPORTANT NOTE: Tile and Natural Stone products will vary in color and shade and the appearance can be impacted by natural light.

During the installation process:

The installers will review placement, designs, and layouts before installing the tile. It is important that you review these with the installer.

Your tile or natural stone installation may take several days depending on the size and complexity of the project. The installers will need to remove the existing floors, and they may use tools that generate noise and dust.

Following the removal of the existing floor, the installers prep the floors for your new tile or natural stone product to ensure that the new floor is supported and protected from any potential moisture. The preparation may include water proofing membranes, mortars, and grouts, all of which require time to cure before moving onto the next step.

Tiles are set in a mortar cement. This process does take some time depending on the size of the project and can take 24-48 hours to completely set cure.

The area of installation must be climate controlled (heated or air conditioned). Indoor humidity should be maintained between 45-65%.

After your new tile is installed, quarter round trim will likely need to be installed along the baseboards. This trim is installed primed white and you will need to paint the quarter round to match your existing baseboards. Wood colored trim will be stained by us with the closest color match your existing baseboard.
Tile & natural stone installation in North Myrtle Beach, SC area from Forever Floor & Tile

After the installation process:

Once the installers finish installing your new flooring, they will clean up and remove all work-related debris. If possible, they will also place furniture back into the space. There will be times the installers cannot put the furniture back because the tile needs to set/cure before walking on it. You should be prepared to keep furniture off the new installation for at least 24-48 hours. Your consultant will review these possible scenarios with you. The Installers will also walk through the job with you to make sure all work is completed to your satisfaction.

Dust in the area and haze on the surface are normal following the installation. Such after-effects are completely normal and do not reflect a defect in the product or installation process. Basic cleaning will help to remove any remaining haze that is left from the installation. The installer will discuss when it is appropriate to clean the space, noting that you should plan to allow approximately 72 hours for grouted areas to fully cure.

Our goal is to provide you with premium carpet products and quality installations that will beautify your home for many years. The installation may be complete but our relationship with you continues. Call us with any questions or concerns.